FAQ

IMPORTANT: The COVID-19 pandemic may impact shipping and delivery times. I will do my best to have your package processed in a timely matter. Thank you for your patience and understanding! ✦



How long will it take to get shipped off after my order has been placed?
Please allow up to 1-2 weeks for your order to be shipped! I am only one blob running the shop ☻ 

➜ How do you ship?
I use USPS First Class Package, which takes around 1-2 weeks to arrive in the United States. It is tracked.

Due to COVID, please be patient as there may be delays in shipping times.

➜ Where do you ship?
I am currently only shipping within the United States!

➜ What is your return/exchange/cancel policy?
Everything is final sale. I do not offer returns, cancellations, or exchanges! However, if there is a problem with your order, please contact me!

➜ How do I track my order?
If you chose the TRACKED shipping option, when your order shipped, you will receive the tracking information via email. Please allow at least 48 hours for the USPS tracking link to update.

➜ What if my order is lost!?
Ahhh I'm so sorry! Unfortunately, I can't do much about orders after it is shipped out. Please reach out to your local USPS or post office. Please double check if you have provided the right address too!



☻ Need help? Please reach out to me via the Contact page or email badjellyclub@gmail.com 

✿ Thank you so much!